Privacy policy 

EffectiveDate: 01-01-2025
Last Updated: 11-03-2025

VitalFluid ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, https://www.vitalfluid.com/ (the "Site"). It also outlines your rights under the General Data Protection Regulation (GDPR).

 1. Who we are

The Data Controller for your personal data is:
VitalFluid BV
High Tech Campus 25-5
5656 AE Eindhoven
The Netherlands
Email: info@vitalfluid.com

If you have questions about this Privacy Policy or how we handle your personal data, please contact us at the email address above.

‍2. Information we collect

We collect information in the following ways:

2.1 Automatically collected data

When you visit our website, we collect:

• Device Information: Your IP address, browser type, and operating system.
• Usage Data: Pages viewed, time spent on the website, and interactions with content.

This data is collected using cookies and similar tracking technologies. See the "Cookies" section below for more information.

2.2 No personal data directly collected

We do not collect personal data directly unless you contact us (e.g., via email). If you do, we will only use your information to respond to your inquiry.
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3. Legal basis for processing

We process your data under the following legal bases:

• Essential Cookies: For the legitimate interest of providing a functional website.
• Analytical Cookies: With your explicit consent, to analyze and improve our website’s performance.

4. Cookies and tracking technologies

We use cookies to provide a seamless user experience, analyze website traffic, and ensure the functionality of embedded content (e.g., videos).

4.1 What are cookies?

Cookies aresmall text files stored on your device that help us recognize you and improveyour experience.

4.2 Types of cookies we use

1.    Essential Cookies (Do not require consent), e.g.:

• Webflow Cookies: Required to ensure our website operates correctly.
• Vimeo Cookies: Used to enable embedded video playback.

2.    Analytical Cookies (Require consent), e.g.:

• ‍Google Analytics: Helps us understand how users interact with our website. These cookies collect anonymized data about traffic and behavior (e.g., _ga and _gid).

4.3 Managing cookies

You can manage your cookie preferences using our cookie banner or adjust your browser settings to block or delete cookies. For more information about managing cookies, visit https://www.allaboutcookies.org/. 

5. How we use your data

We use the data collected via cookies for the following purposes:

• To ensure the proper functioning of our website (essential cookies).
• To analyze and improve user experience on the Site (analytical cookies).

‍6. Sharing your data

We only share your personal data as necessary and in compliance with GDPR:

• Service Providers: With third parties who process data on our behalf, such as hosting providers, analytics platforms (e.g., Google Analytics), or email services.
• Legal Authorities: If required to comply with legal obligations.

We do not sell or share your data with any third parties for marketing purposes. 

7. International data transfers

When using Google Analytics or Vimeo, your data may be transferred to countries outside the European Economic Area (EEA), such as the United States. We ensure such transfers comply with GDPR requirements, using mechanisms like EU Standard Contractual Clauses. 

8. Your rights under GDPR

As an EU resident, you have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data (“right to be forgotten”).
• Restriction: Request a limitation on how your data is processed.
• Data Portability: Request your data in a structured, commonly used format.
• Object: Object to the processing of your data, particularly for analytics.
• Withdraw Consent: You can withdraw your consent for analytics cookies at any time.

To exercise these rights, contact us at media@carbyon.com. You also have the right to lodge a complaint with your local Data Protection Authority.
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9. Data retention

We retaincookie data only for as long as necessary:

• Essential Cookies: Deleted when you close your browser.
• Google Analytics Cookies: Retained for up to 14 months or as specified by Google’s retention settings.

‍10. Data security

We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, or misuse. However, no method of transmission over the Internet is entirely secure.

‍11. Changes to this privacy policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated version will be posted on this page, with the "Last Updated" date updated accordingly. Please review it periodically. 

12. Contact us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Email: info@vitalfluid.com
Mailing Address: VitalFluid BV, High Tech Campus 25-5, 5656 AE Eindhoven, The Netherlands